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Orca: Pioneering Excellence in Outsourced Business Services

In the competitive world of business services, there is one company that stands out from the rest – Orca. They understand that every client is unique, providing services as individual as the clients themselves. Orca prides itself on an unwavering commitment to exceptional customer service, treating every client with the same high standard of care. Their objective is clear – to seize pivotal business opportunities for their clients by ensuring no important calls are missed. They believe that their people define who they are as a company, handpicking those willing to go the extra mile to enhance their clients’ businesses.

Orca’s story begins in 2010, when it was founded by David Toner, a Chartered Accountant and former tax consultant with PwC. His vision was to bring a new level of professionalism and excellence to the outsourcing industry. Despite starting modestly, Orca demonstrated an unprecedented level of customer service, which propelled its growth over the past eight years. Today, Orca is recognised as a leading provider of call answering services and outsourced business services in the UK, serving a diverse clientele from various sectors nationwide.

More services that Orca provides:

Smart Call Answering Services

End to End Customer Service Solutions

Live Chat Management Services

Flexible Diary Management Outsourcing

Bespoke Customer Service Solutions

Outbound Campaign Services

The ethos at Orca is centered around flexibility and adaptability. Their service offerings are tailor-made for each client, backed by an aspirational approach that differentiates them from competitors. Orca aims to personify the finest customer service while providing unbeatable value for money. They are not just about answering calls, but providing a superior, tailored service that delivers tangible results and genuine value.

Orca invites businesses searching for an outsourcing partner to get in touch. They offer more than just call answering – they provide a service that can truly make a difference to their clients’ businesses, boosting efficiency and profitability while delivering an unparalleled customer service experience.

Various sectors and industries in the UK that Orca provides outsourced customer service solutions:

Accountants & Financial

Car Dealership & Aftersales

Estate & Letting Agents.

Hotels & Restaurants

Law Firms & Legal Practices

Medical Practices & Clinics

National Housing Associations

Out of Hours Facilities Management

Veterinary Practices